The Mac App Store makes buying and installing Mac apps a fairly easy process by taking care of all of the heavy lifting involved. The Mac App Store will both download an app to your Mac and start the installation process. It also keeps track of which apps you have purchased, and which of the apps are currently installed on your Mac.
While that's a good thing, it can also be a problem. Sometimes an install goes bad, and you need to re-download the app and install it again. But when you return to the Mac App Store, you may find the app is listed as installed. The option to download or install is grayed out, or the word 'Download' has been replaced with the word 'Installed.'
- Download the OS X installer from the Mac App Store. Quit the installer if it opens automatically after downloading. The installer will be in your Applications folder. Mount your USB flash drive or other volume. You could also use a secondary internal partition. Open the Terminal app, which is in the Utilities folder of your Applications folder.
- The Mac App Store is just like the App Store for iPhone, iPod touch, and iPad. So it's as easy to find and download Mac apps as it is to add your favorite magazine to iPad or a new game to iPod touch.
The Mac App Store makes buying and installing Mac apps a fairly easy process by taking care of all of the heavy lifting involved. The Mac App Store will both download an app to your Mac and start the installation process. So you want to install and get started with the Mac App Store. No worries, turns out that there’s a Mac OS X update, 10.6.6, that basically is the Mac App Store download and all necessary helper apps.
There are several tricks to get the Mac App Store to reset its flags and let you download an app again. They range from deleting the app and its installer, if they're still present on your Mac, to phoning or dropping an email to Apple support. But the easiest way by far is to use the Mac App Store's built-in method for overriding the status of purchased apps.
How to Force the Mac App Store to Let You Re-Download an App
- If you hold down the option key and click the Purchased icon at the top of the App Store window, there's a good chance that the status button for the app in question will change from 'Downloaded' to 'Download,' or from 'Installed' to 'Install.' It's not a sure thing because Apple seems to leave it up to the app developer to decide whether or not to support optional downloads.
- Another method that sometimes works is to option-click the 'Installed' or 'Downloaded' button. When this works, the download process will start right up.
I have found that with Apple software, at least, particularly the operating system (OS X Lion, and OS X Mountain Lion), the download or install option will appear if you use the option key.
Don't forget that any app you buy from the Mac App Store is licensed to run on any Mac you own or control. So, in addition to re-downloading the app on the original Mac, you can sign into the Mac App Store from any other Mac you own and download the app to run on that computer.
Mac App Store FAQs
- You can re-download an app over and over again as long as the developer allows the app to remain available. This essentially means that Apple keeps the most recent version of an app available unless a developer asks Apple to remove it from the Mac App Store.
- If you have technical issues with an app, you should contact the developer first. If the developer can't or won't resolve the issues, you can contact the Mac App Customer Support group.
- You can use iTunes gift cards to purchase apps from the Mac App Store. Apple Store gift cards can only be used at Apple retail stores.
- The app installer that is downloaded to your Mac is removed as part of the installation process. This means you can't back up the installer, only the app itself. But you can always re-download the app from the Mac App Store.
You can install an app that you purchase from the Mac App Store on any Mac you own or control. If you want to install an app on another Mac, use that Mac to log in to the Mac App Store with your Apple ID and download the app. You'll find it listed under the Purchased icon.
- All apps are downloaded to the /Applications folder.
- Updates are free, at least for the current major version of an app. Updates are available by clicking the Updates icon at the top of the Mac App Store window. In addition, the Mac App Store icon in the Dock displays the number of your installed apps that currently have updates available.
- Apps purchased from the Mac App Store don't require activation or registration numbers.
Starting with OS X Mountain Lion, Apple introduced Gatekeeper so users couldn’t easily install downloaded apps from outside the Mac App Store.
When someone downloads an app from somewhere other than the Mac App Store they will get one of a few warning messages depending on what security settings they’ve set in System Preferences. We’ll show users how to set the security settings in Security & Privacy section of the OS X System Preferences using any version of OS X after Mountain Lion so they can install downloaded apps from outside the Mac App Store.
Why Can’t I Install 3rd-Party Apps By Default?
If you don’t care about why this works, skip to the next section. Here’s why Apple sets OS X to disallow 3rd-party apps by default, for those who like to understand why things work as they do.
Cynics will say that Apple does this because they don’t get a 30% cut from applications bought directly from third-party apps instead of their curated app store. A $10 app nets Apple $3 and the developer gets only $7. The developer gets the entire $10 if the app is sold directly.
Apple says they set things blocking third-party apps because they want to protect users who might install downloaded apps with malware or viruses. They take the 30% cut to cover the cost of hosting the Mac App Store and testing apps to keep malware out of the store. In other words, they want to help protect us from our own mistakes.
Apple offers three setting options in the Security & Privacy Settings in System Preferences. Apple set the default to help protect users from Malware or to lock down computers depending on which explanation you prefer.
Apple created Gatekeeper, a program to protect users from Malware. Developers can get a security certificate from Apple through the Apple Developer program. If a developer distributes their app on the Mac App Store, they have to follow certain guidelines to get approved. These guidelines try to keep malware out of the store. Developers can also add a security certificate to their apps. The certificate is some code inserted into the app code. Users can set their machines to allow third-party apps downloaded from the Internet, but only if they include one of these security certificates.
Find out how to change the settings below so you can install downloaded apps from trusted third-party websites. Don’t install apps from just any site because relaxing security settings could potentially open the door to malware and viruses.
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How to Install Apps from Outside the Mac App Store
To install third-party apps, the user must change a setting in the Security & Privacy section of System Preferences, the Settings app in OS X.
Open OS X System Preferences by clicking on the app icon from OS X Dock or by clicking the Apple icon in the Menu Bar in the upper left corner of the screen. When the menu pops up, click on System Preferences.
Click on Security & Privacy from the top row of the System Preferences app. Choose the General tab to see the settings below.
There’s a lock icon at the bottom of the dialog box. Click it to enable all the settings in the box. The OS will ask the user to enter their administrator’s password. Click OK and the grayed out settings become clickable.
The settings we need to work with show up at the bottom half of the dialog box. There are three options under Allow apps downloaded from:. Here are the descriptions taken from Apple’s support site.
- Mac App Store – Only apps that came from the Mac App Store can open.
- Mac App Store and identified developers (default in OS X) – Only allow apps that came from the Mac App Store and developers using Gatekeeper can open.
- Anywhere – Allow applications to run regardless of their source on the Internet (default in OS X Lion v10.7.5); Gatekeeper is effectively turned off. Note: Developer ID-signed apps that have been inappropriately altered will not open, even with this option selected.
If the user chooses the first two options, they can close the dialog box and continue. However, if the user chooses Anywhere, the above warning pops up to scare the user from using this setting. It says:
Choosing “Anywhere” makes your Mac less secure.
The warning box explains that OS X resets this setting after 30 days. Users will have to come back here and do the above steps again. Further, it explains that it’s safer to let the OS warn you each time you launch an app, which includes an option to allow it by clicking an OK button if you select the middle option of the three.
Which Option Should You Choose?
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Those who only install apps from the Mac App Store should not bother changing the default settings. Make sure to select the first option labelled Mac App Store and close the box. If you want to install and run any app you want and don’t worry at all about malware, then choose the third option labelled Anywhere. I use the second option since I can still install third-party apps, but they have to come from developers who take the time to add an Apple Developer security certificate to their app. These are safe, but can come from outside the Mac App Store.
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